John from Health Food Central
For this week’s Tweed Talk Series, we catch up with John Nankivell (pictured below), Director of Health Food Central.
Tell us about your journey as part of your store.
The Tweed Store was set up in 2010 where I have been working both as a Naturopath and in an organisational capacity. We have a great team of educated staff who really do give great advice.
What products or services do you offer?
We sell a wide range of natural and organic foods, supplements and skincare, sourced locally where possible. We also have professional natrupathic consultations avaliable.
What’s a customer favourite?
Many of our customers love our organic fruit and vegetables, which are really well priced. We have them delivered twice a week, on Tuesday & Friday.
What do you do/ sell that customers may not know about?
We have recently started selling bulk cleaning products, with our goal of reducing plastic in the world. Customers can bring in empty containers and simply refill them at a great price.
What has been a highlight for your store at Tweed Mall?
The highlight has been our move to the Woolworths end of the Centre. We are surrounded by great retailers and there really is a great buzz around the Centre.
Tell us about your team.
We are lucky to have a wonderful bunch of well educated staff with varying life experiences and passions.
What’s the key to success in retail?
Customer service for sure, we really try to bend over backwards to help customers.
When you’re not in the store, where might we find you, or what might you be doing in your down time?
Either in the surf or coaching my daughters AFL team.