Carlie from Muffin Break
We’ve reached week 4 of the Tweed Talk Series, where we meet someone new each week from one of your favourite Tweed Mall retailers.
This week we catch up with Carlie Smith, owner of Muffin Break.
Tell us about your journey as part of your store.
We took over the store at the beginning of March – a few weeks before Corona restrictions started.
What products or services do you offer?
We are a cafe selling coffees and muffins. We also offer a range of sweet and savoury treats – carrot cake, vanilla slice & quiches.
What’s a customers favourite?
Our customers love our spinach and feta pie, which then they finish it off with a lovely piece of Vanilla Slice. Our customers also love our Scones for morning or afternoon tea.
What do you do/ sell that customers may not know about?
We sell wonderful wraps and Turkish Bread, with a selection of meats including Turkey available on these. Each one of these can also be toasted if you wish.
What has been a highlight for your store at Tweed Mall?
The support of our customers throughout this difficult time.
Tell us about your team.
The staff have all been retained from the previous business owners. Our regular customers love our friendly staff.
What’s the key to success in retail?
The key is to keep customers happy – Make it a pleasant experience for the customer to help build their loyalty to you.
When you’re not in the store, where might we find you, or what might you be doing in your downtime?
I love walking with my dog on the beach, or you may find me out for a bush walk with my family.
Next time you are in Tweed Mall, say hello to Carlie & the team and while you’re there, grab a Vanilla Slice and coffee and enjoy the experience that Muffin Break gives to you.
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